Privacy Policy

Introduction

Welcome to 777ac. We are committed to safeguarding the privacy and personal data of every user who accesses our online casino and sports betting platform. This Privacy Policy describes the types of information we collect, how we use that information, with whom we may share it, and the choices available to you regarding our use of your data.

By registering an account or using any service offered on 777ac, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. If you do not agree with any part of this policy, please discontinue use of the platform. This policy applies to all players based in Bangladesh, including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and other cities across the country.

Information We Collect

To provide you with a secure, personalised, and compliant gaming experience, 777ac collects several categories of personal data. This information is collected when you register, verify your account, make deposits or withdrawals, or interact with our platform:

• Identity data: full name, date of birth, gender, and government-issued identification documents required for KYC verification.
• Contact data: email address, phone number, and residential address, including city (e.g., Dhaka, Chittagong, Sylhet).
• Financial data: payment method details (such as bKash account numbers, Nagad account references, bank account references, and card type), transaction history, deposit and withdrawal records denominated in BDT.
• Technical data: IP address, device type, operating system, browser type, session duration, and geolocation data derived from your device.
• Behavioural data: games played, betting patterns, wagering history, session frequency, bonus usage, and other in-platform activity logs.

We only collect data that is strictly necessary or directly related to the services we provide. We do not collect sensitive personal data such as racial origin, religious beliefs, or biometric data unless explicitly required by law or regulatory guidance applicable to our operations.

How We Use Your Information

777ac uses the personal information we collect for the following legitimate purposes:

• Account management: to create and maintain your 777ac player account, verify your identity, and enable secure login access.
• Transaction processing: to handle deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to process withdrawals back to your nominated payment method.
• Customer support: to respond to your inquiries, resolve disputes, and provide assistance related to your account or any game on the platform.
• Responsible gaming compliance: to monitor for signs of problem gambling, enforce self-exclusion requests, apply deposit limits, and adhere to our responsible gaming obligations.
• Platform improvement: to analyse user behaviour, detect technical errors, improve game performance, and enhance the overall user experience on 777ac.
• Marketing communications: to send you relevant promotions, bonus offers, and updates about new games — only where you have given explicit consent. You may opt out at any time by contacting our support team.

Cookies and Tracking Technologies

777ac uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small text files placed on your device that help us recognise you on return visits, remember your preferences, maintain your session, and analyse how players interact with our site. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

Most web browsers allow you to control cookie settings through their preferences or settings menu. You may choose to disable non-essential cookies; however, doing so may impact certain features of the 777ac platform, such as keeping you logged in between sessions or remembering your preferred language setting. Essential cookies required for the core functionality of the platform cannot be disabled without affecting service delivery.

Data Sharing and Disclosure

777ac does not sell, rent, or trade your personal data to third parties for their independent marketing purposes. We may share your information only in the following circumstances:

• Service providers: trusted third-party vendors who assist us in operating our platform, processing payments (including bKash, Nagad, and Rocket integrations), delivering customer support, and conducting fraud prevention. These parties are contractually required to protect your data and may only use it for the specific service they provide to us.
• Legal and regulatory obligations: where disclosure is required by applicable law, court order, or regulatory authority. We will disclose the minimum amount of information necessary to satisfy such obligations.
• Business transfers: in the event of a merger, acquisition, or sale of all or a portion of our business assets, your personal data may be transferred as part of that transaction. We will notify you in advance of any such transfer that materially affects your data.

We do not share your information with advertisers, data brokers, or marketing networks for profiling purposes. All data sharing is limited to what is operationally necessary and legally permissible.

Payment Data and Financial Information

All financial transactions on the 777ac platform — whether deposits made via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, or withdrawals back to your account — are processed through encrypted, secure payment channels. We do not store complete payment card numbers or mobile banking PINs on our servers. Payment data is handled in compliance with industry-standard security protocols to protect your funds and financial identity.

Minimum deposit and withdrawal thresholds are in BDT, and all transaction records are maintained securely for the period required by applicable financial regulations. If you have concerns about a specific transaction, please contact our support team directly via the email address provided at the bottom of this page.

Data Security

777ac implements a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include SSL encryption across all platform pages, secure data storage practices, role-based access controls limiting which staff members can view sensitive account data, and regular security audits. While no online platform can guarantee absolute security, we are committed to maintaining industry best-practice protections at all times.

In the event of a data breach that poses a material risk to your rights and freedoms, we will notify affected users in a timely manner and take all necessary steps to contain the breach and restore security. We strongly encourage you to use a strong, unique password for your 777ac account and to avoid sharing your login credentials with anyone.

Data Retention

We retain your personal data for as long as your account remains active or as necessary to provide our services. If you close your account, we may retain certain records for a period required by applicable legal, tax, and regulatory obligations — typically a period of up to five years. Anonymised or aggregated data that cannot be used to identify you personally may be retained indefinitely for statistical and analytical purposes. When personal data is no longer needed, we securely delete or anonymise it in line with our data destruction procedures.

Your Rights

As a registered user of 777ac, you have the following rights with respect to your personal data:

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right of rectification: if any of your data is inaccurate or incomplete, you may request that we correct or update it.
• Right to erasure: in certain circumstances you may request deletion of your personal data, subject to our legal retention obligations.
• Right to withdraw consent: where we rely on consent as the legal basis for processing, you may withdraw your consent at any time by contacting our support team.

To exercise any of these rights, please contact us using the email address provided at the bottom of this page. We will respond to all valid requests within a reasonable timeframe, typically within 30 days of receipt.

Third-Party Links and Services

The 777ac platform may contain references to third-party game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers operate their own privacy practices when delivering game content. We are not responsible for the privacy practices of any third-party provider, and we encourage you to review their respective privacy policies if you have concerns about how your data is handled during game sessions delivered through their platforms. Our data processing commitments in this Privacy Policy apply solely to the data collected directly by 777ac.

Children's Privacy and Age Restriction

777ac is strictly an adults-only platform. Our services are intended solely for individuals aged 21 years or older. We do not knowingly collect, process, or retain personal data from persons under the age of 21. If you are a parent or guardian and believe that a minor has registered on our platform or provided us with personal information, please contact us immediately at the email address below so we can take swift action to remove the account and delete all associated data. We take the protection of minors very seriously and have robust age verification processes in place as part of our KYC procedures.

Changes to This Privacy Policy

777ac reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. We encourage you to review this Privacy Policy periodically so that you remain informed about how we protect your data.

Your continued use of the 777ac platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy. If you do not agree to the updated terms, you should discontinue use of the platform and contact our support team to request account closure.